• Product overview

ApplianX VoiceXML Media Server

ApplianX VoiceXML Media Server is a deployment-ready, standards-based media service platform for service centre and enterprise installations that is able to attach to either TDM or IP (SIP) networks and execute applications written to VXML 2.0 and CCXML 1.0.

IP Gateway right back view
IP Gateway right back view
3G video gateway front
3G video gateway side
IP Gateway left back view

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Product summary

  • Full range of media processing resources supported including: ASR, TTS, play and record, DTMF conferencing and fax
  • Choice of 0, 1, 2 or 4 E1/T1 trunk interfaces for TDM traffic
  • Up to 120 media processing channels
  • Comprehensive range of TDM and IP protocols
  • Stand-alone 1U, 19" rack mount appliance
  • Dual redundant 100 BASE-T Ethernet connectivity for IP traffic
  • IP and TDM connections via the front panel
  • Easy to interpret status LEDs and switches on the front panel
  • Remote management via SNMP

Applications

The following applications can be based upon ApplianX VoiceXML Media Server:

  • Interactive voice response services
  • Telecom service platform and intelligent routing
  • Conferencing and unified voice/fax mail solutions
  • Contact centre self service and automated directory assistance
  • Voice service outsourcing or hosting
  • Voice portal

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